FAQ | renuriy.top Chimney Services

What does a chimney cleaning include?

We sweep your flue using rotary/rod systems, remove creosote and soot, clean the smoke shelf, check caps and flashing, and vacuum the firebox area. We also provide photos before and after.

How often should I get my chimney cleaned?

For wood-burning appliances, we recommend a cleaning every 36–50 fires, or at least once per heating season. If you burn softwoods or notice heavy creosote, schedule more frequently.

What is a WETT inspection?

A WETT inspection is a standardized evaluation of wood-burning systems in Canada. It checks installation, clearances, code compliance, and safety. Many insurers and home buyers require it.

Are there different WETT inspection levels?

Yes. A Visual/Level 1 review, a Technical/Level 2 review with accessible components, and an invasive Level 3 where components are dismantled if required by safety concerns.

How much does cleaning or WETT inspection cost?

Pricing varies by height, access, and appliance type. Typical cleaning starts from $169–$289. WETT inspections often range from $195–$325. Bundled services are discounted.

How do I schedule an appointment?

Call +1 (587) 642-3810 or use the quick form. We confirm your window by SMS and email, then send a reminder a day prior with technician ETA tracking.

How should I prepare for the visit?

Please let the appliance cool for 12 hours, clear 6 ft around the hearth, and ensure roof/attic access if applicable. Pets should be secured for safety.

What is creosote and why is it dangerous?

Creosote is a tar-like byproduct of wood combustion that accumulates on flue walls. It is highly flammable and a leading cause of chimney fires. Regular sweeping removes it.

There’s an animal in my chimney. Can you help?

Yes. We safely extract nests where permitted and fit a stainless cap and screen to prevent re-entry. Local wildlife regulations are followed at all times.

How long does a service take?

Most cleanings take 45–90 minutes. WETT inspections typically take 60–120 minutes depending on accessibility and documentation.

Do insurers accept your WETT reports?

Yes. Our reports meet insurer and real estate standards across Canada. If your provider requires a specific detail, we supply addendums at no extra cost.

Do you guarantee your work?

Absolutely. We offer a 90‑day workmanship warranty and up to 5 years on stainless caps and liners we install, subject to manufacturer terms.

What payment methods do you accept?

We accept debit/credit, Interac e‑Transfer, and invoices for commercial accounts. Receipts are emailed instantly.

Is off‑season scheduling cheaper?

Yes. Spring and early summer often feature seasonal discounts and the fastest availability.

Smoke is backing up. What should I do?

Stop using the appliance and open a window slightly to improve draft. This may indicate blockage or negative pressure. Book a cleaning and inspection right away.

Frequently Asked Questions